How can we help you?
Search our knowledge base for guides, tutorials, and common questions.
Getting Started
Learn the basics of Mapimator and create your first animation project.
Animations & Motion
Master camera paths, route drawing, and smooth transitions.
Map Styles & Layers
Customize your map themes, highlight countries, and manage layers.
Working with Data
Import markers, GeoJSON, and other geographic data into your scenes.
Export & Formats
Understand render settings, quality options, and licensing.
Account & Billing
Manage your subscription, team seats, and invoices.
Common Questions
Quick answers to the most frequent inquiries.
How do I remove the watermark?
Upgrade to a Pro plan to export videos without the Mapimator watermark and access high-resolution renders.
Can I use Mapimator for commercial YouTube videos?
Yes, our Pro and Team plans include commercial licensing. You can use your exports in monetized content without attribution.
Do you support 3D buildings?
Yes, you can toggle 3D terrain and buildings in the Map Styles menu within the Studio.
How do I import my own paths?
You can upload GeoJSON files directly into the Studio to animate custom paths, boundaries, or flight routes.
Why is a border/region shown incorrectly?
Our map data is sourced from OpenStreetMap and MapLibre. We continuously update our regional datasets to ensure accuracy. If you notice a specific error, please contact our support team.
Still need help?
Our support squad is ready to help you with anything related to your map animations.